- The patient has the right to receive notice of his/her rights upon admission and Teton Valley Hospital to protect and promote these rights.
- The patient has the right to be admitted and to receive treatment regardless of his/her race, color or national origin.
- The patient has the right to have a family member or other representative and one’s physician/practitioner promptly notified of admission.
- The patient has the right to be kept informed of his/her status: to be involved in the plan of care; to make informed decisions regarding care; and the right to have Hospital staff and practitioners comply with these directives.
- The patient has the right to personal privacy, to receive physical, emotional and psychological care in a safe setting, and to be free from all forms of abuse and harassment.
- The patient has the right to confidentiality of one’s medical records and to access information contained in one’s own record.
- The patient has the right to be free from restraints of any kind.
- The patient has the right to file a grievance with the Hospital.
We encourage you to discuss any concerns first with your caregiver.
You may also call the Idaho Department of Health and Welfare, Bureau of Facility Standards at 1-208-334-6626 or write them at PO Box 83720 , Boise , ID 83720-0036 to report your concern. If you are a Medicare patient, you may have concerns regarding your care reviewed by a Peer Review Organization (PRO).
As a patient, You are Responsible to…
- Provide your caregiver with complete, accurate information about your health and your past medical history.
- Ask your caregivers questions when you do not understand what treatment you are receiving or why.
- Cooperate in a considerate, courteous manner with hospital personnel. Be considerate of other patients.
- Keep appointments in order to assure continuity of care.
- Make appropriate arrangements to pay for services received and to comply with those arrangements.