TVH Blog

Teton Valley Health's blog

Teton Valley Health: Where Everyone Matters

Keith Gnagey
Keith Gnagey, TVHC CEO

What do you think about healthcare in our valley?  If we can agree that personal health is ranked among the top 3 most important life assets, then let’s take some time to focus on what we have, what we want, and what we need to feel better and be better.

From the very beginning, our residents have been instrumental in leading the direction of our hospital and clinics. At key turning points, our organization has asked for community guidance and we’ve followed through on many of your recommendations such as expanded medical specialties and the removal of our hospital from taxpayer support.

During several public forums in 2013, it was clear that ourvalley wanted easier access to centers of medical excellence. Five years later,Teton Valley Health offers a robust selection of providers who represent the level of care you’ve requested.  Our affiliation with University of Utah Health has brought around-the-clock telestroke and teleburn experts to your side when you need them.  Our partnership with Intermountain HealthCare’s telehealth program provides real-time contact between patients and their families with renowned oncologists. We’ve added cardiologists, dermatologists, pain management, general and plastic surgery, aesthetics, and pulmonology to our list of services, too.

More changes are coming. We’re bringing all of our patient billing services in-house by mid-December, and we’re making it easier for you to meet face-to-face with our patient representatives to review bills and discuss financial options. We’ve launched our new Community Assistance Program and re-designed sliding-fee scale to help make your medical care more affordable. (For further information about our financial aid program, call (208) 354-6331). We’re responding to your requests for better clinic access by offering an online portal to handle prescription refills, lab results,appointment requests, and provide a line of communication with your provider.

We’ve hosted events such as informational forums presented by Dr. Michael Wine and other medical professionals, discounted lab draws and carotid artery screenings, and our popular Brake for Breakfast giveaway. We also sponsor fun community happenings including Music on Main, Wydaho Rendezvous Teton Bike Festival, and the inaugural Thanksgiving Turkey Trot.

Our most recent patient survey results show a steady trend of high patient satisfaction with TVH’s delivery of care. We also appreciate our designation as Business of the Year, as awarded in October after a Teton Valley News Readers’ Choice vote.

We know there’s always room for improvement. Please continue to share your ideas, concerns, and questions with us by emailing info@tvhcare.org. Get up to date on TVH medical staff, services, and programs by reviewing our website or by calling (208) 354-6301 to schedule a tour of our facility.

By being responsive to your concerns, we believe we can better serve everyone who lives, works, and plays in Teton Valley. We know that you expect to receive skilled medical care anytime you visit a hospital or clinic. It’s our mandate to offer extraordinary care and ensure that your experience with us supports our motto: Where Everyone Matters.

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Recordings of Oct. 28 Community Meeting on Insurance

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