All Posts tagged rural hospital

TVHC receives national recognition for quality excellence

Teton Valley Health Care has been recognized by The Chartis Center for Rural Health/iVantage Health Analytics and the National Organization of State Office of Rural Health (NOSORH) for overall excellence in quality, reflecting top quartile performance among all rural hospitals in the nation.

“Of course, this level of recognition is very significant for TVHC. More importantly, such stellar results should further strengthen community confidence in the excellent care you receive at TVHC. We’re one of two Idaho rural hospitals to achieve this status, and I can assure you that every single member of the TVHC team has worked very hard to bring home the NOSORH Award,” says Keith Gnagey, CEO.

NOSORH awardThe rankings are determined each year using iVantage Health Analytics’ Hospital Strength INDEX®, the industry’s most comprehensive and objective assessment of rural hospital performance. The Hospital Strength INDEX captures performance metrics for all rural and Critical Access Hospitals. Leveraging data from public data sources, INDEX aggregates data from more than 50 individual metrics into three major categories and eight pillars to arrive at a single, measurable score.

TVHC Quality Manager Susan Kay, R.N., notes that hospital leadership has chosen to use the 90th percentile of U.S. hospital quality metrics as an operational goal. Many hospitals publicize comparisons based on the 70th or 80th percentile.

“We’ve set a high standard for quality care. We want people to know that our community hospital believes that what we do today should be better than yesterday, and what we do tomorrow should be better than today. TVHC is truly redefining common perceptions about small, rural hospitals,” says Kay.

Michael Topchik, National Leader of the Chartis Center for Rural Health adds, “These leaders serve as a benchmark for other rural facilities as they strive to achieve similar results and provide a blueprint for how to successfully run a hospital and serve their communities amidst today’s uncertainty and mounting pressures.”

More information about the Hospital Strength INDEX can be found at www.ivantageindex.com.

About NOSORH
The National Organization of State Offices of Rural Health (NOSORH) was established in 1995 to assist State Offices of Rural Health in their efforts to improve access to, and the quality of, health care for America’s 61 million rural citizens. NOSORH enhances the capacity of SORHs to do this by supporting the development of state and community rural health leaders; creating and facilitating state, regional and national partnerships that foster information sharing and spur rural health-related programs/activities; and enhancing access to quality healthcare services in rural communities.

About The Chartis Group
The Chartis Group (Chartis) is a comprehensive advisory and analytics services dedicated to the healthcare industry. Chartis provides strategic planning, value-based care, advanced performance, informatics and technology consulting services as well as leading-edge decision support tools to the country’s leading healthcare providers. The Chartis Center for Rural Health (CCRH) was formed in 2016 to offer tailored services, performance management solutions, research and education to rural hospitals and facilities. Learn more at Chartisrural.com.

About iVantage Health Analytics, a subsidiary of The Chartis Group
A subsidiary of The Chartis Group, iVantage Health Analytics (iVantage) is a leading provider of healthcare analytic and performance management analytic tools. Health system and hospital leadership teams across the country rely on the company’s software and services to deliver customized insights on clinical and financial performance, strategic planning, market assessment and payment optimization. iVantage’s analytics are the basis of continuing thought leadership and insight in the areas of healthcare policy and research.

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Hospital first in state to receive critical heart- and stroke-related designations

Teton Valley Hospital this month became first critical access hospital in the state of Idaho to receive STEMI II and Stroke III designations. In addition to its recent Trauma level recognition, the new designations continue to demonstrate how Teton Valley Health Care is read more

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CEO Viewpoint: From Better to Best

Keith Gnagey, CEO

Keith Gnagey, CEO

This is not your average healthcare CEO article. I won’t trot out numbers, stats and confusing lingo. I’ll only use the word “metrics” once, and instead of looking back, I’m going to tell you what Teton Valley Health Care plans to accomplish in 2015 as we work toward becoming the one of the best rural hospitals in the U.S.

In 2015, you can look forward to online access to your medical records, treatment plans and prescriptions through the implementation of our new patient portal. Through this portal, you’ll also be able to tell us how you’d prefer to receive messages, when you need prescription refills and reminders for follow-up care. Online payments and a review of your prior bills will also be available.

We’ll respond to your needs by adding services that make sense for our community. Currently, we can all benefit from 24/7 consultations with University of Utah Health Center stroke and burn specialists through our portable telemedicine robot. In the New Year, we’ll add tele-adolescent psychiatry and hopefully tele-oncology. We also want to add new clinic service lines, such as dermatology.

You’ll see interior changes in our clinics and hospital as we continue to press ahead with our design goal to reflect a healing environment for our patients, their families and friends. Changes will include a more natural design theme and room renovations that will make navigation easier for patients and providers.

We’re also determined to provide more services at a “one-price-covers-all” cost. This is difficult for hospitals because everybody is physically different and many times when a surgeon or physician has begun a procedure, other issues are discovered that need to be taken care of.  For now, you can check out our new bundled pricing for colonoscopies and upper GI screenings at tvhcare.org. We’ll add more of this type of pricing throughout 2015.

Similar to the saying that good things come in small packages, I believe that Teton Valley is fortunate to have a small hospital that offers impressive medical and nursing staff, round-the-clock emergency care, a menu of carefully selected services and technology that rivals or exceeds the capabilities available at some larger hospitals.  After giving numerous tours of our facility to outside hospital leaders, specialists and providers from large healthcare organizations, I’ve learned to anticipate their expressions of surprise and some envy when they see – for example – our X-ray and surgical suites, laboratory equipment and digital mammography room.

What services, changes and improvements do you want to see at your community hospital? Let us know by calling me at 354-6355, email info@tvhcare.org or comment on our Facebook page. TVHC tweets, pins, FBs and blogs, too, in an effort to continually offer access and information for everyone.  We invite you to be a part of moving TVHC from better to the very best.

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