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Jump into summer — Feet first

Jump into summer — Feet first
Ann Loyola

Ann Loyola

After much consideration, the decision was made. Pros outweighed the cons; intellect won over the heart and so I took the sandals off the exhibit and asked the saleswoman to bring a pair in my size. I sat impatiently in the chair, relishing the very thought of having a new pair of sandals snuggled away in my closet. They’d be hidden from sight for the mandatory 3 weeks so that I could then wear them and say truthfully to my husband, “No honey, these aren’t new. I’ve had them for a while now.”

She came out of the shoe inventory door (also known as heaven’s gate) and bobbed toward me carrying several boxes of sandals that may be of interest.

I took off my shoes, slid down my socks and nearly fainted from the sudden awareness of my aged Post Winter Feet. Good lord almighty, there was nowhere to hide. The saleswoman was upon me. My feet were bare and nearly glowed in the unfortunate retail lighting.

As I shuffled my feet beneath one of the boxes that I pretended to drop, she stood there, refusing to move along and help other swooning women. She asked if I needed a nylon stocking and I whispered yes. She handed me a flimsy film of nylon and remained planted in her spot, determined to watch me pull on the sandals.

I scooped the nylon quickly over one foot and put on the shoe. My thick, jagged toenails ripped through the end of the nylon like shark’s teeth. The hoary, cracked skin of my heel snagged and shredded the rest of it. Scars from my ankle replacement surgery three years ago stood out like purple reminders of putting my foot in a margarita blender. My humiliation was complete. Still, I carried on and minced around the sales floor as if I had just come from the mani/pedi salon. The foot-high mirrors told no lies however and it was clear from the bits of nylon and flaking skin floating to the floor that I would have to buy the sandals or be forced to accompany the saleswoman outside to dump them in an incinerator.

At the register, she thanked me for my business and hoped I enjoyed the new sandals. I blurted out that yes, I would enjoy them greatly sometime after several visits to the farrier salon. She smiled politely, wondering – I’m sure – why I had apparently waited 47 years to apply lotion or a soapstone to my feet.

My female compatriots of a certain age, take this cautionary tale to heart. Take a peek at your feet before you hit the shoe store.

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CEO Viewpoint: From Better to Best

Keith Gnagey, CEO

Keith Gnagey, CEO

This is not your average healthcare CEO article. I won’t trot out numbers, stats and confusing lingo. I’ll only use the word “metrics” once, and instead of looking back, I’m going to tell you what Teton Valley Health Care plans to accomplish in 2015 as we work toward becoming the one of the best rural hospitals in the U.S.

In 2015, you can look forward to online access to your medical records, treatment plans and prescriptions through the implementation of our new patient portal. Through this portal, you’ll also be able to tell us how you’d prefer to receive messages, when you need prescription refills and reminders for follow-up care. Online payments and a review of your prior bills will also be available.

We’ll respond to your needs by adding services that make sense for our community. Currently, we can all benefit from 24/7 consultations with University of Utah Health Center stroke and burn specialists through our portable telemedicine robot. In the New Year, we’ll add tele-adolescent psychiatry and hopefully tele-oncology. We also want to add new clinic service lines, such as dermatology.

You’ll see interior changes in our clinics and hospital as we continue to press ahead with our design goal to reflect a healing environment for our patients, their families and friends. Changes will include a more natural design theme and room renovations that will make navigation easier for patients and providers.

We’re also determined to provide more services at a “one-price-covers-all” cost. This is difficult for hospitals because everybody is physically different and many times when a surgeon or physician has begun a procedure, other issues are discovered that need to be taken care of.  For now, you can check out our new bundled pricing for colonoscopies and upper GI screenings at tvhcare.org. We’ll add more of this type of pricing throughout 2015.

Similar to the saying that good things come in small packages, I believe that Teton Valley is fortunate to have a small hospital that offers impressive medical and nursing staff, round-the-clock emergency care, a menu of carefully selected services and technology that rivals or exceeds the capabilities available at some larger hospitals.  After giving numerous tours of our facility to outside hospital leaders, specialists and providers from large healthcare organizations, I’ve learned to anticipate their expressions of surprise and some envy when they see – for example – our X-ray and surgical suites, laboratory equipment and digital mammography room.

What services, changes and improvements do you want to see at your community hospital? Let us know by calling me at 354-6355, email info@tvhcare.org or comment on our Facebook page. TVHC tweets, pins, FBs and blogs, too, in an effort to continually offer access and information for everyone.  We invite you to be a part of moving TVHC from better to the very best.

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