TVHC Patient Portal update 2017

Patient Portal update

Teton Valley Health Care Patient Portal updates

Thank you for your interest in learning more about Teton Valley Health Care’s transition to a new and improved patient portal. Our transition process will take several months, and we want to keep you updated every step of the way.

To start, check out this video from our emergency health records portal provider, athena health. It will give you an idea of the portal capabilities to look forward to.

We’ve listed some of the highlights of this new portal below as well as some potential complications that could arise during our transition period.

If you have further questions, please call us at (208) 354-6301 or email Ann Loyola at aloyola@tvhcare.org.

The Results

ACCESS & SHARING

Access to and easier sharing of your protected medical records among members of your healthcare team

MORE COMMUNICATION

More ways for you to communicate with us about your requests for prescription refills, appointments, lab and imaging results, and broader ability for your to contact your provider

ONLINE BILL PAY

When our transition to the new portal is complete, you will be able to pay your bill online

ONE INTEGRATED SYSTEM

One system to integrate all Teton Valley Hospital and Driggs and Victor Health Clinics and Cache Clinic patient information by October 2017

Potential complications
during our transition

DELAYED BILLING

Delayed bills are possible

SEPARATE BALANCES

You will have separate hospital and TVHC clinic payment balances until integration is completed

DIFFERENT BILLERS

You may receive notices from different billing entities until our transition is complete

Extended Clinic Hours Aug. 17 - 23. DHC and VHC open 9 a.m. - 6 p.m. Details and contact